Question 1

What First Aid course do I need?

Accepted Answer

Tt depends on your workplace risk level:
Emergency First Aid at Work (EFAW) – for low-risk environments (e.g. offices, retail).
First Aid at Work (FAW) – for higher-risk settings (e.g. warehouses, manufacturing).
Paediatric First Aid – for early years, education and childcare settings.
We’re happy to help you choose the right one — just get in touch.

Question 2

How long do First Aid certificates last?

Accepted Answer

All First Aid at Work and Emergency First Aid at Work certificates are valid for 3 years. We recommend refreshing your skills every year with a short update session, although this is not legally required.

Question 3

Can I renew my First Aid at Work certificate?

Accepted Answer

Yes — if your First Aid at Work certificate is still in date (or has just expired), you can take the 2-day First Aid at Work Requalification course. If it’s been expired too long, you’ll need to take the full 3-day course again.

If you hold a Emergency First Aid at Work certificate, you will need to retake the 1-dau course within 3 years.

Question 4

How many people can attend each course?

Accepted Answer

For in-house courses, there is a strict maximum of 12 people per group. This keeps the training interactive and ensures everyone gets time to practise.

Question 5

Where are the courses held?

Accepted Answer

We offer two options:
On-site at your workplace (UK-wide) for group bookings - Blended learning is also in this option
Open courses at our training centre in Godmanchester, Cambridgeshire

Question 6

What will I learn on the course?

Accepted Answer

Depending on the course, you’ll cover:
CPR (adult or paediatric)
Use of an AED (defibrillator)
Recovery position
Bleeding, burns, choking, shock, seizures
Incident reporting and responsibilities as a first aider
We tailor the content to your workplace where possible.

Question 7

Is the course practical?

Accepted Answer

Yes — all our courses are highly hands-on. You’ll practise CPR on manikins, bandaging, recovery position and more. Our trainers use real-world scenarios to make the learning stick.

Question 8

Will I get a certificate?

Accepted Answer

Yes — you’ll receive a digital certificate that meets HSE requirements and is valid for 3 years.

Question 9

Who should be trained?

Accepted Answer

The HSE requires that employers provide a suitable number of trained first aiders based on a first aid needs assessment. We can advise you on the right course type and number of delegates depending on your risk level, staffing, and location.

First Aid Training That Builds Confidence

Why First Aid Training Matters

Flexible Delivery Options

On-Site Training

Blended Learning

Open Courses

What Our Clients Say

Frequently asked questions