.png){kind=logo}
Lone working comes with higher risks — from accident and illness to aggression or unreliable surroundings.
Grounded in HSE and legal expectations, this training includes practical techniques to assess dynamic risk, handle emergencies, maintain communication, and de-escalate challenging situations.
✔ Aligned with HSE “Working Alone” guidance & Health & Safety at Work Act
✔ Designed for mobile, home-based, and fixed-location lone workers
✔ Helps meet legal duties under Management of Health & Safety at Work Regs 1999
Who Is it For?What will you Learn?
Ideal for individuals who regularly work alone or without direct supervision:
-
Delivery and service drivers
-
Field engineers and maintenance staff
-
Home care, social workers, community staff
-
Security or premises officers working out-of-hours
-
Laboratory/project staff in remote settings
Syllabus
-
Legal Duties & Risk Assessment: Understanding H&S obligations and assessing lone working scenarios
-
Types of Lone Workers & Key Risks: Health incidents, violence, driving, isolation
-
Dynamic Risk Assessment: Staying aware and adjusting safety decisions in real time
-
Communication Protocols & Monitoring: Check-in systems, panic apps/pendants, emergency contacts
-
Emergency Response & Wellbeing: Handling illness, first aid, fatigue, mental health support
-
De-escalation & Conflict Avoidance: Recognising escalation signs and using verbal/non-verbal defusing methods
-
Personal Safety Strategies: Awareness, environment planning, safe travel and self-care
Key Information
-
Half-day course
-
Scenarios tailored to your workplace
-
Available as on-site training for groups of staff anywhere in the UK
-
Available as a virtual classroom course for groups of staff.
Delivery Options and Pricing
On-Site Training
We come to you! Ideal for teams of 4–12 staff.
Nationwide delivery. Utilise our skilled trainers wherever you are in the UK.
Pick the dates that fit your work schedule.
Tailor scenarios to your workplace.
£900 + Vat for up to 12 delegates.
£1,300 + Vat for up to 12 delegates - for two courses on the same day.
Virtual Classoom - Group
Live via Teams with an Expert trainer
Great for staff based at different sites across the UK
Pick the dates that fit your work schedule.
Tailor scenarios to your workplace.
£800 + Vat for up to 12 delegates.
£1,100 + Vat for up to 12 delegates - for two courses on the same day.
Why Study with Safety Stars?
Drive safer decisions, reduce legal risk, and strengthen leadership accountability.
Focused on real-world lone risks
Our courses tackle true-to-life hazards — driving, isolation, aggression — not generic safety tropes.
Grounded in HSE & legal best practice
Aligned with HSE guidance, our training meets regulatory standards and helps satisfy legal duties
Hands-on, scenario-driven sessions
Through roleplay and immersive scenarios, delegates go beyond theory to build real confidence.
Builds stronger mental health & support culture
Training enhances connection, inclusion, and backing for lone staff — reducing isolation and anxiety
Enables effective monitoring systems
Reinforces compliance with HSE expectations and helps meet frameworks like ISO 45001, CHAS, SafeContractor, and others.
Protects staff & your business
Reduced accidents, incidents of aggression, and health-related absences mean safer, more resilient teams.
Flexible nationwide delivery
Available on-site in all UK locations, or virtual classroom for home/mobile staff — we adapt to your geography.
Ongoing support & refreshers
We offer follow-up sessions and policy reviews to keep your lone working system strong.
Frequently asked questions
