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Lone working comes with higher risks — from accident and illness to aggression or unreliable surroundings.
Grounded in HSE and legal expectations, this training includes practical techniques to assess dynamic risk, handle emergencies, maintain communication, and de-escalate challenging situations.
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✔ Aligned with HSE “Working Alone” guidance & Health & Safety at Work Act
✔ Designed for mobile, home-based, and fixed-location lone workers
✔ Helps meet legal duties under Management of Health & Safety at Work Regs 1999
Who Is it For?What will you Learn?
Ideal for individuals who regularly work alone or without direct supervision:
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Delivery and service drivers
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Field engineers and maintenance staff
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Home care, social workers, community staff
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Security or premises officers working out-of-hours
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Laboratory/project staff in remote settings
Syllabus
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Legal Duties & Risk Assessment: Understanding H&S obligations and assessing lone working scenarios
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Types of Lone Workers & Key Risks: Health incidents, violence, driving, isolation
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Dynamic Risk Assessment: Staying aware and adjusting safety decisions in real time
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Communication Protocols & Monitoring: Check-in systems, panic apps/pendants, emergency contacts
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Emergency Response & Wellbeing: Handling illness, first aid, fatigue, mental health support
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De-escalation & Conflict Avoidance: Recognising escalation signs and using verbal/non-verbal defusing methods
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Personal Safety Strategies: Awareness, environment planning, safe travel and self-care
Key Information
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Half-day course
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Scenarios tailored to your workplace
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Available as on-site training for groups of staff anywhere in the UK
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Available as a virtual classroom course for groups of staff.
Delivery Options and Pricing
Why Study with Safety Stars?
Drive safer decisions, reduce legal risk, and strengthen leadership accountability.
Frequently asked questions
